With you before, during and after
03
24/7 support
A travel agency is not just for booking day: it is for the moments when things do not go to plan. That is why you can reach us before, during and after the trip, 24 hours a day, 7 days a week.
03
In practice
- 03.1
Before you leave
Questions about documents, changes to the booking, information on the destination: we sort everything out before take-off, so you leave with a clear head and nothing pending.
- 03.2
While you travel
A cancelled flight, a problem with the room, a missed transfer: you get in touch and we work on the fix, while you stay on holiday.
- 03.3
Once you are back
Refunds to claim, files to close, feedback to share: the relationship does not end at landing, and post-trip requests get the same attention as the booking did.
- 03.4
How to reach us
Phone, WhatsApp or email, whichever you prefer. And with the Blu&Club app your travel documents are always with you, even thousands of kilometres from home.